FAQ

Where does the brand name came from? 

We were Inspired by the world’s most famous runways. The Runway Looks is for someone that wants the beautiful healthy hair, confidence, strength, has positive attitude. The feeling that she/he just stepped out of one of the World’s Most Famous Runway. The Runway Looks. 

Where are The Runway Looks products manufactured?

All products are formulated and manufactured in the United States from domestic and globally sourced ingredients. 

Is The Runway Looks for my hair?

Our products are suitable for all hair types - fine, thick, wavy, curly, coils, dry, damaged, flat, chemically treated, color treated. Our products are easy to use, whether you want effortless styling or runway, red carpet worthy hair. 

What about for hair extensions?

The Runway Looks products are safe to use on 100% human hair extension. When in doubt, perform a strand test on extensions prior to all-over application. 

What about the “no” ingredients?

Ingredients can be overwhelming to go through on those labels. Our products have no silicones, are paraben and sulfate free, non-animal tested. 

Are The Runway Looks Products cruelty-free? 

We do not conduct any testing of ingredients or finished products on animals.

Where can I buy The Runway Looks?

The Runway Looks products are sold online through our website and Amazon. 

How do I change or cancel an order?

Once you place your order, unfortunately, we are not able to revise or cancel it. 

How do I know if my order was submitted successfully?

We’ll send you an order confirmation email shortly after you placed your order through our website. If you don’t receive one, please check your spam, if its not there, please email us at contact@gtherunwaylooks.com.

How long does it take for my order to process?

Most orders are processed and shipped within 1-2 business days. 

What’s The Runway Looks return policy?

We’re sorry if you didn’t like your purchase. We do accept refunds that are outlined in our Refund Policy. 

If you have any other questions, please contact us at contact@therunwaylooks.com.